![]() Wait until the system starts (it may take up to 15 minutes) and run Procmon.exe again.Īfter you have finished collecting the required log files, please provide them to your Kaseya Support Technician for further evaluation. Log off once you have carried out any tasks you wish to capture. Log off as the administrator, and logon as the user you wish to capture logon for. Specify the path for the logs to be saved, then click OK. Click on the icon, choose display message and accept the program launch prompts to ensure procmon is capturing. Select All Events in the Events to save section.Here are some easy steps for starting, stopping, and saving a Procmon capture. Maximize Process Monitor and uncheck the option File -> Capture Events. ProcMon is an indispensable tool that zillions of people have used. It's not the world's most elegant program, but it does get the job done. Perfmon.exe is a GUI front-end to this interface, and can monitor a process, write information to a log, and allow you to analyze the log after the fact. Minimize Process Monitor and reproduce the issue. It allows you to programmatically track things like CPU usage, disk I/O, and memory usage. Before unpacking, make sure that the current user account has administrator privileges. Process Monitor is a Sysinternals program provided by Microsoft with the express purpose of monitoring the windows environment. Microsoft Process Monitor (MPM) can be used to trace problems related to file or registry access, or to show which process may be the last to execute before. The following guide outlines how to gather these logs:įirst: download and unpack procmon.exe. Under certain circumstances, Kaseya Support Technicians will require that you collect Process Monitor Logs so that they can further troubleshoot an issue you may be experiencing with Kaspersky Endpoint Security.
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